Zomato makes the default choice for cutleries when ordering food, with the goal of reducing the use of plastic

Zomato announced an update to its application where it will change the default settings for the cutlery option. Users will now have to choose to receive cutlery – spoons, forks, tissues and straws – instead of opting out as before. The food delivery service said it will ensure that its restaurant partners also follow through on its initiative to reduce the use of disposable plastic in order delivery. Zomato also recently announced a new tier for its premium membership – Zomato Pro Plus.

Announcing the update via a blog post, Zomato mentioned that, after surveying many of its customers, they found that “more than 90 percent of them said they didn’t really need plastic cutlery in their order.” Because of this, the food delivery service changed the default setting to add cutlery to orders. This will help save up to 5,000 pounds of plastic every day, which is almost 2 million pounds of plastic a year.

Zomato CEO Deepinder Goyal also shared the news on Twitter on Monday.

The food delivery service also mentioned that it would accept feedback from its customers about the plastic being delivered. Customers will receive a post-delivery notice that will ask – Did the restaurant send cutlery? Here, customers can inform Zomato if the restaurant they ordered delivered cutlery to us if they didn’t and vice versa.

Zomato mentioned that the update has already been released to half of its customers and the rest will receive the update in the next three to four weeks.

Earlier this month, Zomato announced a new tier for its premium membership – Zomato Pro Plus. The new level will include all the benefits of Zomato Pro along with some additional benefits in the form of unlimited free deliveries, no raise fee and no distance fee. However, registration for Zomato Pro Plus is currently available through an invite-only method. Regular membership of Zomato Pro costs Rs. 200 for 90 days and offers benefits like an extra 30 percent off food deliveries, up to 40 percent off dining experiences and faster delivery.


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Satvik Khare is a sub-editor of Gadgets 360. His proficiency is in teaching how technology makes life easier for everyone. Gadgets have always been a passion for him and he often finds himself looking for new technologies. In his spare time, he loves tinkering with his car, participating in motor sports, and if the weather is bad, he can be found cruising around the Forza Horizon on his Xbox or reading a fine work of fiction. He can be reached via Twitter… More

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