The latest WhatsApp Monthly User Safety Report reveals that the instant messaging platform banned more than three million accounts during the months of June and July this year. WhatsApp says the accounts have been banned in order to prevent online abuse and keep the user experience safe and spam-free. It prohibits accounts based on user complaints, emails received from Complaints Officer India and using its own automated tools to prevent harmful behavior on the platform. The report also reveals that a total of 316 ban appeals were made by users and the Complaints Officer of India during the mentioned time period and 73 accounts were actually banned.
The latest WhatsApp Monthly User Safety Report was published to comply with the new 2021 IT Rules. The report details the actions taken by WhatsApp based on complaints and its own abuse prevention tools during the 46-year period. days between June 16th and July 31st of this year. WhatsApp says it banned a total of 3.027 million Indian accounts during the aforementioned period. Of this total, bans triggered through user complaints and India Complaints Officer posts were only 73, and the rest were detected through WhatsApp’s own tools and resources to prevent harmful behavior on the platform.
A total of 594 complaints from Indian users were received during the 46-day period, of which 316 were ban appeals, the report says. In addition, 137 of these complaints were related to account support and the rest were related to security and product support.
WhatsApp says that detecting abuse using its own automated tools operates at three stages of an account’s lifestyle: at registration, during messaging and in response to negative feedback, which it receives in the form of user reports and locks . The instant messaging platform claims that a team of analysts leverage these systems to assess extreme cases and help improve effectiveness over time. To report any complaints to WhatsApp, users can send an email to email@example.com or report and block suspicious accounts using the buttons available in the app.
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