Samsung claims it can remotely disable stolen TV sets and activate functions in South Africa

Samsung recently revealed that it can remotely disable TV sets if it discovers the units have been stolen. The company said it was introducing a new feature called the TV Lock Function to disable all Samsung TV sets acquired through illegal means. The feature was activated in South Africa after several units were stolen from company warehouses during a wave of protests last month. The South Korean multinational said the TV Lock Function is a security solution to ensure that television sets can only be used by those who have rightfully purchased them.

For the TV lock function to work, the user must connect the TV set to the Internet. Once connected, the Samsung server will identify the serial number and if not found authorized, the lock system will take effect and disable all functions. However, if a customer’s TV is incorrectly blocked, the user can reset it by sharing a proof of purchase and a valid TV license with the company at serv.manager@samsung.com.

Samsung said the technology is aimed at curbing the creation of secondary markets linked to the sale of illegal products. “This technology is already pre-installed on all Samsung TV products,” the company said in a statement.

Several parts of South Africa have been shaken by protests sparked by the arrest of former President Jacob Zuma, including in his home province KwaZulu-Natal (KZN). The protests erupted in July after Zuma began serving a 15-month sentence for contempt of court for failing to appear in an inquiry into corruption during his nine years in power.

Samsung said it had activated the TV lock function on all TV sets stolen from its distribution center in KZN since July 11th. to solve society’s challenges.

Mike Van Lier, Director of Consumer Electronics at Samsung South Africa, said the technology could have a positive impact now and will also be useful in the future.


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