Some iPhone users are complaining of a “No Service” issue after upgrading to iOS 14.7.1. The iOS update, released late last month, was intended to fix an Apple Watch unlock bug and a zero-day vulnerability. However, several users have accessed Apple forums to report that they have started experiencing network coverage issues on their iPhone models after installing the iOS 14.7.1 update. The issue is apparently not limited to a specific model and appears to have affected people using older phones, including the iPhone 6s and iPhone 7, as well as newer models of the iPhone 11 and iPhone 12.
Affected users have raised complaints about the “No Service” issue on the Apple Community forums. Some of them have also reported the same issue on Apple’s Developer Forums.
“After updating (sic) my iPhone 11 to iOS 14.7.1, I lost the signal. The operator was not found”, wrote one of the affected users in the company’s community forums.
Some iPhone 6s, iPhone 6s Plus, and iPhone 7 users responded to the original forum post to confirm that the issue has affected their phones as well. User complaints were initially noticed by the 9to5Mac.
Apple has provided a support page specifically for users who typically experience “No Service” or “Search” network issues on their iPhone or iPad (cellular version). The page recommends users to restart their devices, check for an update to their operator settings, and reset their network settings if other recommendations don’t work.
Some affected users said they tried to follow the tips Apple provided on its support page, but nothing worked for them.
“I’ve tried all the troubleshooting steps and I still can’t [the iPhone] to work,” mentioned a user in a post on the Apple Developer Forums.
Some users also commented in the 9to5Mac article that they were experiencing network issues even on the latest iPhone models – the iPhone 12 mini and the iPhone 12 Pro.
Through iOS 14.7.1, Apple offered the bug fix for an issue that prevented the Touch ID on iPhones from unlocking an Apple Watch with “Unlock with iPhone” enabled. The software also fixed a zero-day vulnerability for which the Indian government also asked users to update their iPhones. However, it appears that while the iOS 14.7.1 update has resolved some of the earlier issues, it has introduced the annoying networking issue for many users.
360 Gadgets has contacted Apple for comment and will be updated when Apple responds.
This isn’t the first time Apple has released a new public release of its iOS that has started to cause problems for some users. In June, some users after upgrading to iOS 14.6 reported serious battery drain issues. Several iPhone users have also complained of a similar battery outage issue after installing iOS 14.2 in December.
Given the number of complaints Apple has received on its forums, we can expect a fix to reach users in the coming days. It could be available in the form of iOS 14.7.2, although the Cupertino-based company is also working on iOS 14.8, which may come before the early release of iOS 15.